These guides are for owners and managers of drainage and hydro-excavation companies who want more of their revenue on contract. Each one is long, specific and built around a single job you can do this quarter, whether or not you ever work with us. The numbers in them are labelled illustrations, not client results, and any rule they mention links to the official page it came from. When you're ready to apply them, the services page explains how we'd help.
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A capability statement for hydro-excavation and drainage contractors
A capability statement is a two-page document that lets a reviewer decide quickly whether your company is a safe choice. This guide gives you the sections, the order, the wording rules and a maintenance routine.
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Selling recurring jetting and interceptor maintenance
Recurring maintenance is sold after a problem, priced so it can be budgeted, delivered with a record the customer values, and renewed before the customer has to think about it. Here is how to do each step.
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Winning strata drainage maintenance contracts in British Columbia
Strata drainage contracts are won through the manager, approved by the council and renewed on the strength of findings reports and after-hours response. This guide walks through each step, from first contact to renewal.
Winning strata drainage maintenance contracts in BC
Read the strata contracts guide.
British Columbia has a huge strata sector, and the strata corporation is responsible for maintaining common property. This guide explains who decides (the manager, then the council), what a council pack should contain, how to present a plan in ten minutes, how to price drainage maintenance so a treasurer can budget it, and how to earn the renewal through findings reports and after-hours response. It draws only on the province's own strata pages and stays clear of legal interpretation.
Best for: jetting and drainage companies with some strata buildings already, or with emergency history in strata buildings they could convert.
A capability statement for hydro-excavation and drainage contractors
Read the capability statement guide.
This is the document every serious commercial buyer asks for. The guide gives you the eight sections in the order reviewers check them, the wording rules that keep you clear of misleading claims, how to build the document pack behind it, how to create sector variants for contractors, facility managers and public buyers, and a six-month maintenance routine so nothing in it goes stale.
Best for: hydro-ex operators chasing contractor and utility work, and any drainage company that keeps being asked to "send something".
Selling recurring jetting and interceptor maintenance
Read the maintenance-plan guide.
Most drainage companies already have customers who should be on a schedule. This guide shows how to design a named plan, present its price against the cost of an emergency, sell it at the four moments that convert best, follow up within Canada's anti-spam law, and renew before the customer has to think about it. It includes a table of interceptor rules from Metro Vancouver, Toronto and Calgary, checked on their own pages as of October 2026.
Best for: companies with a long list of one-off restaurant and building customers.
How to use these guides
Pick the guide that matches the buyer you most want next:
| If you want more… | Start with |
|---|---|
| Strata and condo buildings | The strata contracts guide |
| Contractor and utility work | The capability statement guide |
| Restaurants and food service | The maintenance-plan guide |
| Institutional tenders | The capability statement guide |
Then do the first exercise in that guide before reading the others. Most owners get more from finishing one than from skimming all three.
What the guides don't cover
They don't tell you what any law requires of you or your customers, how to price your crews' labour, or which insurance or safety programs you need. Those are questions for regulators, your accountant, your broker and your advisers. The guides also leave out residential drain marketing entirely; this site is about contract work for businesses, buildings and builders.
Doing the exercises with your team
Each guide ends with a first step you can do in an afternoon: listing management firms, gathering the documents behind a capability statement, or sorting two years of one-off commercial customers by type. These work best with your office manager and a senior crew lead in the room, because the useful facts live in dispatch records and in your crews' heads more than in any spreadsheet.
A note on sources
We only cite rules and statistics we have loaded from official sources, and each guide lists them with dates. Municipal rules change; check the city's own page before relying on any of them. Our proof elsewhere on the site is from our HVAC work, labelled that way on the results page. Questions about any guide are welcome by call, text or email.
Frequently asked questions
Are these guides free to use?
Yes. Read them, share them with your office manager and use the checklists. You don't need to hire us to get value from them.
Are the guides legal advice?
No. They're marketing and sales guidance. Where they mention a law or bylaw, they link the official source with a date and tell you to confirm with the authority.
Will you add more guides?
Only where we can write something genuinely useful and verified. Topics on our list include tender responses for institutional maintenance and municipal sewer-use rules in more cities, each to be checked against official sources first.